Privacy Policy

This Privacy Policy explains how LancrLeads ("LancrLeads", "we", "us", or "our") collects, uses, and protects your personal data when you use our website and service (the "Service"). LancrLeads is the controller of your personal data within the meaning of the EU General Data Protection Regulation (GDPR).

If you have any questions or wish to exercise your rights, contact us at support@lancrleads.com.

Account data: your name and email address, and authentication details from your sign-in provider (for example, Google) when you choose to sign in with it.

Usage data: the search queries you run (category and location), the leads generated for you, and basic logs and technical information needed to operate and secure the Service.

Billing data: if you subscribe, our payment processor Stripe collects and processes your payment details. We do not store full card numbers; we receive limited information such as your subscription status and the last four digits of your card.

We process your personal data on the following legal bases under Article 6(1) GDPR:

To provide the Service — creating your account, running lead generations, and storing your results — on the basis of performance of a contract (Art. 6(1)(b)).

To handle billing and subscriptions through Stripe — performance of a contract and compliance with our legal obligations (Art. 6(1)(b) and (c)).

To send essential account and sign-in emails (such as magic-link login and service notices) — performance of a contract (Art. 6(1)(b)).

To secure, maintain, and improve the Service and prevent abuse — our legitimate interests (Art. 6(1)(f)).

We use trusted service providers that process personal data on our behalf as processors, only as needed to deliver the Service:

Neon (database hosting), Stripe (payment processing), Resend (transactional and sign-in email), Apify (collection of publicly available business data), and Google (optional sign-in). Each provider is bound by a data-processing agreement and may only use the data to provide its service to us.

Some of our providers may process data outside the European Economic Area (EEA). Where that happens, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses or an adequacy decision, to ensure your data receives an equivalent level of protection.

We keep your account data and generated leads for as long as your account is active. If you close your account or request deletion, we will delete or anonymise your personal data within a reasonable period, except where we must retain certain records to comply with legal obligations (for example, tax and accounting records relating to payments).

Under the GDPR, you have the right to access your personal data, to rectify inaccurate data, to erasure ("right to be forgotten"), to restrict or object to processing, and to data portability. Where processing is based on consent, you may withdraw that consent at any time without affecting prior processing.

To exercise any of these rights, email support@lancrleads.com. You also have the right to lodge a complaint with a data-protection supervisory authority in your country of residence or place of work.

We use only the cookies and similar technologies necessary to operate the Service, such as keeping you signed in. We do not use them for advertising. Because these cookies are strictly necessary, they do not require consent.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, but we work to protect your information and to address vulnerabilities promptly.

We may update this Privacy Policy from time to time. If we make material changes, we will provide reasonable notice (for example, by email or in-app). The "last updated" date above indicates when this policy was last revised.

Privacy questions or requests? Email us at support@lancrleads.com.